Amazon is attempting to address a significant issue after actress Mandy Moore revealed that the company delivered a package to her in-laws’ home, which was lost in the destructive L.A. wildfires. Earlier this week, the star of “This Is Us” took to her Instagram Story to share a photo of the package left at her in-laws’ demolished residence, accompanied by a poignant message: “Do better, Amazon. Can we not have better discretion than to leave a package at a residence that no longer exists? This is my mother and father-in-law’s home.” In response, Amazon apologized to Moore and stated it is investigating the matter.
An Amazon spokesperson, Steve Kelly, emphasized the company’s commitment to discretion in disaster-impacted areas, acknowledging the misstep in this case. “Those who deliver on our behalf have been advised to use discretion in areas impacted by wildfires— especially if it involves delivering to a damaged home — that clearly didn’t happen here,” he shared. The actress also personally experienced the devastating loss of her own home due to the wildfires, expressing her feelings of devastation and numbness in recent Instagram posts.
After the fires, Moore and her family sought shelter with friend Hilary Duff and her husband. The “A Walk to Remember” star has provided updates on her situation through social media. On January 9, she mentioned that the “main part” of her home was still standing, bringing a glimmer of hope amidst the destruction. Recently, Moore shared a reflective post detailing the chaotic events of the past month, stating she never received an evacuation notice, and pondered the “what ifs” that loomed in her mind.
Additionally, her co-star from “This Is Us,” Sterling K. Brown, spoke about Moore’s emotional state, noting, “[I] talked to Milo [Ventimiglia, who also lost his home in the fires], talked to Mandy. Talked to them both. It’s difficult. They’re just very much in the midst of all of it. It’s one day at a time.” This quote encapsulates the harrowing reality faced by the actress and others affected by the wildfires, highlighting the ongoing struggle and pain of coping with such a profound loss. Mandy Moore’s experience serves as a stark reminder of the challenges posed by natural disasters and the importance of empathy and awareness in times of crisis.
