UPS Italia Faces €86.5 Million Seizure in Alleged Tax Fraud Scandal

UPS Italia: Italy’s finance police have made a significant move against the Italian arm of the U.S. package delivery giant United Parcel Service (UPS), seizing approximately €86.5 million ($94.5 million). The action stems from allegations of tax fraud and illegal labor practices by UPS Italia, marking a complex case involving invoices for non-existent transactions and fictitious labor contracts.

The Milan prosecutors and the Guardia di Finanza tax police issued a joint statement detailing the reasons behind the seizure. The 94-page seizure order explicitly identified UPS as the company involved. UPS Italia srl has not yet provided any official response or comment regarding the matter.

The prosecutors and police assert that they discovered a sophisticated tax fraud scheme carried out by UPS Italia. This scheme was reportedly characterized by the use of invoices for transactions that did not occur and the creation of fictitious labor contracts. The investigation extends from 2017 to 2022, alleging that UPS’s Italian unit effectively served as the direct employer of around 8,500 workers. These workers, formally employed by cooperative labor contractor companies, were allegedly “teleguided” by UPS software in their daily tasks through digital devices carried on their person.

Notably, the seizure order reveals that UPS officially reported only 1,000 employees in Italy, raising questions about the company’s employment practices and disclosures. This discrepancy forms a crucial part of the investigation into UPS Italia’s alleged involvement in facilitating an extensive network of workers through third-party labor contractors.

UPS Italia

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As part of the legal action, prosecutors have requested a ban on UPS Italia’s advertising for a year. The move is aimed at restricting the company’s public communications as the investigation unfolds. This advertising ban underscores the seriousness with which authorities are approaching the case, signaling potential consequences for UPS Italia’s reputation and public image.

The police and prosecutors have initiated searches at UPS Italia, and three executives are reportedly under investigation. The nature of the allegations, involving both tax fraud and labor violations, adds complexity to the case. Moreover, the investigators have highlighted the parallel nature of this probe with recent actions against other players in the Italian logistics market.

This legal development has broader implications for UPS as it operates on a global scale. The outcome of the investigation and any subsequent legal actions may influence UPS’s corporate practices and could set a precedent for addressing similar issues in the logistics industry. It also draws attention to the importance of transparency and compliance with labor and tax regulations for multinational corporations operating in diverse regulatory environments. As the legal proceedings continue, UPS Italia will likely face increased scrutiny, and stakeholders will closely monitor the unfolding events and their potential impact on the company’s operations and standing in the Italian market.

Our Reader’s Queries

Is UPS available in Italy?

With a vast network of UPS Access Point locations spread across Italy, finding one in your vicinity is a breeze. These outlets typically operate for longer hours, providing greater convenience to both you and your customers. Plus, with their widespread availability, you can rest assured that your parcels will be delivered promptly and efficiently.

How do I contact UPS in Italy?

For all your customer support needs, call us at +39 02 30 30 30 39 or our toll-free number 800 877 877. Our team is available from Monday to Friday, 8 a.m. to 7 p.m. and on Saturdays from 8.30 a.m. to 1 p.m. If you have billing questions, we’re here to help from Monday to Friday, 9 a.m. to 12 p.m. at the same numbers. For technical support, please call +39 0248270032. We’re always ready to assist you with any concerns you may have.

How do I schedule a UPS pick up in Italy?

To access your account and payment options, simply click on the profile drop-down menu. From there, select “Accounts and Payment” and locate the relevant account. Next, click on “Actions” and choose “View Account Details” followed by “Collection Options”. Here, you can select your preferred collection option and provide any necessary driver instructions or collection times. It’s that easy!

How do I contact UPS international delivery?

For a comprehensive list of countries that require this document, visit ups.com® or contact the UPS International Customer Service Center at 1-800-782-7892.

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